Terms & Conditions

Effective Date: [Insert Date]

Welcome to www.aurelanaturals.in. By using our website and purchasing our products, you agree to the following Terms & Conditions.

1. General

This website is owned and operated by Auréla Naturals. Throughout the site, “we,” “us,” and “our” refer to Auréla Naturals. By visiting our site and/or purchasing from us, you agree to be bound by these terms.

2. Products & Pricing

• All products listed on our website are handcrafted and may vary slightly in appearance.
• Prices are listed in INR and may change without prior notice.
• We reserve the right to limit quantities and discontinue products at any time.

3. Orders & Payment

• Orders are confirmed upon full payment.
• We accept online payments via secure payment gateways.
• In case of issues with payment or product availability, we will contact you for resolution.

4. Shipping & Delivery

• We aim to ship orders within 2–5 working days.
• Delivery times may vary based on your location.
• We are not responsible for delays caused by couriers or unforeseen circumstances.

5. Cancellations & Returns

• Orders once placed cannot be cancelled after dispatch.
• Due to the personal nature of skincare products, we do not accept returns unless the product is damaged or defective.
• For damage claims, please share clear pictures within 24 hours of delivery.

6. Intellectual Property

All content on the website (logos, images, text, graphics) is the property of Auréla Naturals and may not be reproduced without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. User Responsibilities

• You agree not to misuse our website.
• You must be at least 18 years old or use the site under supervision.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Chennai courts.

10. Contact Us

For any queries regarding these Terms, reach out to us at: 📧 aurelanaturals@gmail.com